Shipping & Returns
Our standard shipping cost is $7.99. We offer free shipping for US orders over $50 and strive to process and ship all orders within 24 hours. All packages are sent via USPS or UPS. Typical shipping times are 2-4 business days within the continental US.
Service Area: We’re pleased to offer shipping to Canada, with plans to extend our reach to additional countries shortly.
Customs & Duties: Customers should note that international orders can incur customs duties or taxes upon arrival, depending on the destination country. We encourage our Canadian customers to familiarize themselves with their local customs regulations.
Order Cancellation: If you wish to cancel your order due to potential customs fees, please contact us immediately before the order is dispatched.
Due to the nature of our product, being a food item (salt), we are unable to accept returns once the product has been shipped. If the product arrives damaged, we will offer to send either a replacement or full refund to the original form of payment.
Cancellations must occur before the product is shipped out. Once you receive an email with a tracking number, the order can no longer be cancelled.
There are no refunds for orders that have already been shipped, barring damage to the package prior to arrival. If the order is cancelled before the order is shipped, a full refund to the original form of payment will be issued.